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Privacy Policy

WELCOME

Welcome to BOOKCLUB’s Privacy Policy. You might be viewing this through our website or mobile application (collectively, the “Platform”).
 

We are committed to being transparent about the information we collect when you use our services and how we use it. We aim to give you as much choice and control over your information as possible.

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This Privacy Policy explains how we collect and use your information when you browse or engage with our Platform, attend events we organise, or otherwise interact with us. It also explains your rights regarding your personal data.

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In this Privacy Policy, “you” and “your” refer to the person using the Platform, attending an event, or otherwise interacting with us.

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AGE RESTRICTIONS

Our services are not intended for children under 13 without parental consent.

  • If you are under 13, you must have permission from a parent or legal guardian before providing personal information or using our services.

  • If you are a parent or guardian and believe your child has provided personal data without your consent, please contact us, and we will take steps to remove the information.

  • Some in-person or club events may have additional age restrictions. Please refer to the Event’s Terms and Conditions for age policies.

  • If you are under 18 and want to attend events that allow minors (with an accompanying adult), your parent or guardian (“Your Adult”) must provide permission, and only Your Adult may purchase tickets. Your Adult should read this Privacy Policy.
     

DATA CONTROLLER

BOOKCLUB (“we”, “us”, or “our”) operates this Platform and is responsible for your personal data.

Contact details:

If you have questions about this Privacy Policy or your personal data, please contact us using the details above.
 

PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

  • Contact information: Name, email address, phone number, mailing address

  • Account or Platform information: Username, password, preferences, settings

  • Payment or transaction data: Billing information, purchase history

  • Usage data: IP address, device type, browser, pages visited, clicks, time spent

  • Marketing and communications data: Email interactions, consent preferences, engagement with campaigns

  • Event participation data: Tickets purchased, attendance, feedback submitted
     

We collect this information when you:

  • Submit a form on our website

  • Contact us directly

  • Sign up for communications or services

  • Use our Platform or attend events
     

Future collection: We may collect additional categories of personal data in the future. Any such data collection will be consistent with this Privacy Policy and applicable privacy laws.
 

HOW WE USE YOUR INFORMATION

We use personal data to:

  • Provide and optimise our services

  • Respond to enquiries

  • Improve website performance and user experience

  • Send marketing communications where you have consented

  • Deliver advertising and marketing campaigns, including paid advertising on Meta platforms (Facebook and Instagram) and Google Ads

  • Analyse and understand Platform usage for reporting and planning
     

LEGAL BASIS FOR PROCESSING

Under UK data protection law, we rely on:

  • Consent – for marketing communications, audience-building, and advertising activities

  • Legitimate interests – to improve and optimise our services and Platform

  • Contractual necessity – where processing is required to provide requested services

  • Legal obligation – to comply with applicable laws or regulatory requirements

You can withdraw your consent at any time.
 

SHARING YOUR DATA

We may share your personal data with:

  • Service providers who help operate our Platform and services

  • Advertising and analytics platforms (including GA4, Meta, Google Ads) for marketing and audience-building purposes

  • Email and communication service providers (e.g., Mailchimp, SendGrid)

  • Professional advisers or authorities where required by law

We require all third parties to respect the security of your personal data.
 

DATA STORAGE, RETENTION & INTERNATIONAL TRANSFERS

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

We retain personal data only as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, or reporting requirements. Typically, data is retained for up to seven years unless otherwise required or permitted by law.

Some data may be stored or processed outside the UK. Where this occurs, we ensure appropriate safeguards, such as standard contractual clauses, are in place.
 

YOUR DATA PROTECTION RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing, including profiling or automated decision-making

  • Restrict processing

  • Request transfer of your data

  • Withdraw consent at any time

To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office if you believe your data has been handled improperly.
 

COOKIES AND TRACKING TECHNOLOGIES

Our Platform uses cookies and similar technologies to enhance your experience, understand visitor behaviour, and support marketing and advertising activities.

1. Website Analytics (GA4):
We use Google Analytics 4 (GA4) to track how visitors interact with our website. GA4 may set first-party cookies such as:

  • _ga – distinguishes unique users

  • _gid – distinguishes users over 24 hours

  • gac* – stores campaign information from Google Ads

These cookies help us understand user behaviour, improve our Platform, and optimise your experience. GA4 also supports privacy-friendly cookieless tracking where cookies are restricted.

2. Wix Default Cookies:
Our website is built on Wix, which may set cookies by default to:

  • Track visits and page views for analytics

  • Manage login sessions for members

  • Support marketing and advertising functions

3. Advertising and Audience Building:
We may use information collected via GA4, Wix, or other cookies to:

  • Build audiences for marketing campaigns

  • Deliver personalised marketing content

  • Retarget visitors on third-party platforms such as Meta (Facebook and Instagram) and Google Ads

You can manage or disable cookies through your browser settings, but some features of the Platform may not function correctly if cookies are blocked.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.



Updated February 2026

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